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1. #CONNEXX SMART DIRECT UPDATE#
2. #CONNEXX SMART DIRECT MANUAL#
3. #CONNEXX SMART DIRECT BLUETOOTH#
4. #CONNEXX SMART DIRECT PLUS#

I’m hopeful you will work hard on the app to make it more intuitive to users, with more functionality.ĬharlieMikeGolf - Great idea but for me effectively useless. In summary, I’m happy with the hearing aids but very unhappy with the interface to be able to use them fully. How do I use the Sound Exposure to my benefit? I also miss the locator functionality I had on my prior hearing aids (gps) please add that!

#CONNEXX SMART DIRECT MANUAL#

The manual is even worse than the app and provides very little info about the app. The system sounds don’t seem to be working properly as I do not get alerted to low battery AND have had batteries run out when the battery status still shows 1/3 in the app! If I have Auto Volume turned on in the app it tells me “your device volume is to high”. It takes forever to open, it’s not well organized and provides limited functionality - I don’t have volume, base or treble adjustments for each aid independently. The sound and fit of these is very natural. I’ve worn HAs for nearly 40 years and they just keep getting better. This is my third pair of Costco hearing aids, and my favorite. I wonder if Costco is reading these reviews.I can’t believe they’d let this continue. Someone needs to fix this app, most of the reviews are terrible. I’m ready to give up and return the hearing aids to Costco under there 180 day policy.

#CONNEXX SMART DIRECT BLUETOOTH#

Other problems I’ve encountered in the two months I’ve owned them include left hearing aid cutting in and out, problems with Bluetooth connectivity in my 2017 Cadillac, and people complaint they can’t hear me when I’m talking on the phone with the hearing aids connected to the phones speaker.

#CONNEXX SMART DIRECT UPDATE#

But two days later they were back in demo mode and there was no Apple update to cause the problem. I didn’t know and didn’t fine in instructions to turn demo off at the bottom. I tried before I went to Costco but had no luck. They blamed the Apple update so they repaired them for me. Three weeks later it was back in demo mode. Costco personnel paired my hearing aids to the app. Three times now I’ve had to go back to Costco with problems. Hearings aids work fine in spite of this app. Last night I was hearing birds chirping in nearby trees which I’ve never heard before. I am almost deaf in my right ear in certain tones and the ability to hear clearly is amazing. It’s also nice to control music or podcast volume using the iPhone’s volume controls, and you can even use iOS to change the sound output balance when needed from center weighted to heavy in the left or right hearing aid. I was using Google Maps the other day and was surprised to hear the GPS directions coming in over my hearing aids.

#CONNEXX SMART DIRECT PLUS#

Searching the internet indicates the problem might be with my iPhone 7 Plus – the technology built into this iPhone may not be completely compatible. There doesn’t seem to be a pattern for when this occurs. The sound is not 100% perfect because sometimes I get crackling and pops in the hearing aids when streaming Music or podcasts– not frequently but often enough that I would like to find the cure. I have this app and the hearing aids enabled on both my iPhone and my iPad, and I can move back-and-forth between devices simply by disabling Bluetooth on the device I am leaving. You can even use iOS’ sound equalizer to output sound tuned to your particular preference. The sound clarity and bass is hard to believe when you first hear it. I was blown away by my iTunes streaming music directly to my hearing aids directly from my iPhone 7+. I am using this app with Costco's Signature 8.0 hearing aids.